Ernie Clark. Hilperton Division, Wiltshire Council.

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Email: ernie.clark@wiltshire.gov.uk
Mobile: 0794 120 1995
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Tuesday July 11, 2017 Another WC 'improvement' in customer service.

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Changes to opening hours for calls and reception desks.

Opening hours for customer service calls and reception desks will change from Monday 7 August.

Both will change from 8.30am – 5.30pm to 9am – 5pm.

People will still be able to enter the hubs from 8.30am to 5.30pm if they wish to use the facilities.

Some services will be unaffected by the changes including libraries, leisure, registration, health and wellbeing centres and community campuses and the Multi Agency Safeguarding Hub (MASH).

All calls outside of the core hours will be dealt with by the usual out of hours emergency system.

Also people can use the My Wiltshire service any time of day to report a range of issues including missed bin collection, highways, grass cutting, litter picking, fraud and trading standards.

The app has proven popular with more than 50,000 registered users.

Those who wish to report concerns online can also go to www.wiltshire.gov.uk/mywiltshire-online-reporting.