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Time to pay more money to WC!! Renew by 28th June.
Households that pay online for their garden waste collection have received an email reminding them that their subscription expires on 30 June 2024 and if they wish to avoid a gap in their service, they need to renew by Friday 28 June.
Customers who haven’t previously paid online and the council does not have email addresses for, have been sent a letter advising them of their renewal arrangements.
New customers can sign up at any time to receive garden waste collections, either online at https://www.wiltshire.gov.uk/gardenwaste or by calling 0300 456 0103.
To help improve the security of customer details, people wishing to sign up for, or renew, a garden waste collection service online will need to sign into their Wiltshire Council account or register for a new account if they do not already have one. For those registering for the first time, there is a video and guide on the registration webpage.
Waste crews use in-vehicle technology to identify which households have subscribed to have their garden waste collected. People will need to ensure their garden bin is identifiable by putting their house number on it. People are welcome to paint their house number on the bin should they wish to or, if they have one, leave their previous bin sticker displayed which would also include the property details. Numbers should be clearly displayed on the back of the bin, and bins should be presented for collection with the handle facing outwards.
For more information and frequently asked questions, people can visit https://www.wiltshire.gov.uk/gardenwaste-faq.
People don't need to contact the council if they don't wish to renew.